pkjpPrivacy Policy
This page describes what we collect when you use pkjp and how we keep that data protected. We operate an online entertainment platform available in supported jurisdictions where local law permits, and we take your privacy seriously. Our approach centres on transparency: we tell you what information we gather, why we need it, and how we handle it.
When you open an account with us, deposit funds via DANAe-walletmobile bankinglocal paymentor bank transfer through online paymente-walletmobile bankingor local paymentor when you place a bet on a football match during Liga 1 or Piala AFF season, we collect personal data. This policy sets out exactly what we do with it and your rights under applicable data protection law.
Our commitment is simple: we collect only what we need, we share only where required by law or payment processors, and we keep your data encrypted and access-restricted. Read on to understand our full practice.
What We Collect on pkjp
We collect several categories of data depending on what you do on our platform:
- Identity and account data: Your name, email, date of birth, phone number, and government-issued ID (KTP, passport, or driving licence) when you register and verify your account.
- Financial information: Bank account numbers, e-wallet usernames (for DANA, e-wallet, mobile banking, local payment deposits), card details processed through our payment gateway, and transaction history.
- Behavioural data: Which games you access (live blackjack, roulette, baccarat, Dragon Tiger, slots like Aviator or Sweet Bonanza, football betting slips, esports markets on Mobile Legends or Free Fire), how long you stay, and your betting patterns.
- Technical data: IP address, device type, browser type, operating system, and device identifiers so we can detect fraud and optimise your experience on pkjp across slow or fast connections.
- Location data: We infer your city (Jakarta, Surabaya, Bandung, Medan, Semarang) from your IP address to verify you are in a jurisdiction where our services are available.
Why we ask for ID
Anti-money-laundering and know-your-customer (KYC) law requires us to verify your identity before you can withdraw funds. We use a third-party verification partner who compares your submitted ID against government databases.
How We Use Your Data on pkjp
We use your information for these purposes:
- Account management: Creating your account, logging you in securely, resetting your password, and helping you if you contact our customer support team.
- Payment processing: Authorising deposits and withdrawals through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. Our payment processors retain your financial data to comply with banking regulations.
- Compliance: Detecting and preventing fraud, money laundering, and underage access. We are required by law to screen accounts against sanctions lists and report suspicious activity to financial regulators.
- Service improvement: Analysing how you interact with our live dealer studios, sportsbook, and slot games so we can fix bugs, improve load times on slow networks, and add features you request.
- Communications: Sending you withdrawal confirmations, account notifications, and (if you opt in) updates about new tournaments or game releases.
Who We Share Your Data With
We do not sell your data. However, we share it with these third parties where necessary:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners (local payment, online payment, e-wallet, mobile banking) receive your financial details to process your transaction.
- Identity verification partner: A licensed KYC service provider checks your government ID against official records.
- Fraud detection service: We use a third-party fraud-prevention tool that analyses IP addresses and device patterns to spot suspicious accounts.
- Cloud infrastructure provider: Our servers may sit outside Indonesia—we currently host on encrypted servers in a supported jurisdiction—so your data is transferred and stored with technical safeguards in place.
- Legal and regulatory authorities: We disclose account data if required by court order, banking regulator, or anti-money-laundering enforcement.
Your Rights and Our Obligations on pkjp
Depending on your jurisdiction, you may have the following rights:
- Right to access: You can request a copy of all personal data we hold about you.
- Right to correction: If your email, phone, or address is wrong, you can update it in your pkjp account settings or ask us to correct it.
- Right to erasure: You may ask us to delete your data, though we may retain transaction records for up to seven years if required by banking law.
- Right to object: You can opt out of marketing emails by clicking the unsubscribe link in any email we send.
- Right to data portability: You can request your data in a portable format (CSV or JSON).
To exercise any of these rights, contact us at the support email listed in your pkjp account or in our FAQ pageWe aim to respond to such requests within 30 days.
Cookies and Tracking on pkjp
Our website uses cookies to remember your login session, store your language preference, and track which games you visit (so we can personalise the home screen on your next visit). We also use analytics cookies to count how many visitors use pkjp and which pages are most popular—this helps us decide where to invest in improvements.
You can disable cookies in your browser settings, but some features of pkjp (like staying logged in) may not work properly. We do not sell this analytics data to advertisers; we use it only internally.
Contact Us About Privacy
If you have a question about this policy, a concern about how we handle your data, or you wish to exercise one of your rights, please contact our support team through your pkjp account or visit our FAQ page for contact details.
We take privacy seriously and commit to responding transparently to all requests. This policy was last updated on 30 May 2026 and may change if local law changes or our service evolves. We will notify you of any significant changes via email.